Centaur Clinical Cro

Privacy policy


VF – 22/12/2022

This privacy policy sets out and informs you of how Centaur Clinical uses and protects any information that you give us when you use this site, which can be accessed from the following URL : www.centaurclinical.com.

Please note that this privacy policy may be amended or supplemented at any time by Centaur Clinical, in particular in order to comply with any changes in legislation, regulations, case law or technology. In such a case, the date of the update will be clearly identified at the top of this policy. These changes are binding on the User as soon as they are put online. It is therefore advisable for the User to consult this confidentiality and cookie use policy on a regular basis in order to be aware of any changes.

In general, you may visit the Centaur Clinical website without providing any personal information about yourself. In any event, you are under no obligation to transmit this information to Centaur Clinical.

Nevertheless, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. In some cases, Centaur Clinical may ask you to provide the following information:

  • Identification data (in particular surname, first name, customer number);
  • Contact data (in particular postal or e-mail address);
  • Usage data (in particular web pages visited, destinations called);
  • Connection data (in particular your computer’s IP address, connection and usage logs);
  • Financial data (payment methods and history);
  • Commercial data (list of products and services from which you benefit);
  • Location data; Content data.

It is important that the information you provide is accurate and up to date and that you inform us immediately of any significant changes concerning you.

By providing this information, you expressly agree to it being processed by Centaur Clinical, for the purposes indicated in paragraph I-2 below “Purposes of processing”.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the French Data Protection Act (Loi Informatique et Libertés) of 6 January 1978 as amended, Centaur Clinical informs you of the following.

I-1. Identity of the data controller

The company responsible for processing is Centaur Clinical, whose registered office is at 399 Chemin de la Bonde, 13120 Gardanne.

I-2. Purposes of processing

Centaur Clinical is likely to process your Personal Information:

a) As part of the performance of a contract

  • Customer account management;
  • Identification and authentication of the customer or user;
  • Communications with the customer (technical and commercial support);
  • Management of pre-litigation, litigation and non-payment;
  • Management of rights and requests to exercise personal rights;
  • Provision and operation of services;
  • Hosting of customer or user data;
  • Administration and management of the network and services.

b) For legitimate interests or, where applicable, on the basis of your consent:

  • Fighting fraud and preventing non-payment;
  • Enriching and enhancing the customer/prospect base;
  • Providing localised content and personalised recommendations based on usage analysis;
  • Developing Centaur Clinical or third-party products and services and commercial prospecting;
  • Organising competitions;
  • Carrying out statistical studies, analyses and audience measurement;
  • Deploying and operating the network;
  • Securing the network.

c) To ensure compliance with current legal and regulatory obligations

I-3. Recipients

Centaur Clinical is the sole recipient of your Personal Information. This information, whether in individual or aggregated form, is never passed on to a third party, notwithstanding any sub-contractors that Centaur Clinical may use.

I-4. Shelf life

We only keep your data for as long as is necessary to fulfil the purposes mentioned above or to enable us to meet our legal obligations.

I-5. Security of your data

Centaur Clinical has defined technical and organisational measures to protect your data appropriately according to its nature, the extent of the processing and its accessibility. This may involve, for example, data encryption, management of access rights, secure data flows, etc.

Respect for the security and protection of your data applies to all our employees and our service providers.

II-1. Right of access and communication of data

You have the right to access the Personal Information concerning you, in writing only.

However, due to Centaur Clinical’s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a signed photocopy of your valid identity document.

Centaur Clinical will be entitled, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature).

To help you with your request, particularly if you wish to exercise your right of access by sending a written request to the postal address mentioned in paragraph II-5 “How to exercise your right”, you will find a model letter to send to us on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr).

II-2. Right to rectify data

Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, incorrect, incomplete or obsolete.

You may also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.

To help you with your request, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address given in point 1. The Commission Nationale Informatique et Libertés (CNIL) website (www.cnil.fr) provides a model letter to be sent to us.

II-3. Right to object

This right can only be exercised in one of the following two situations:

  • When the exercise of this right is based on legitimate grounds;
  • or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

To help you with your request, particularly if you wish to exercise your right to object by sending a written request to the postal address given in point 1, you will find a model letter to send to us on the website of the Commission Nationale Informatique et Libertés – CNIL (https://www.cnil.fr).

II-4. In the event of death

See paragraph II-2 “Right to rectify data”.

II-5. Terms of exercise

You can exercise your rights at any time by sending a letter to :

Centaur Clinical – Customer Service
1480 avenue d’Arménie – Hôtel d’entreprises du Puits Morandat
13120 Gardanne, France

You will then need to provide your full name and a copy of your ID.

If you are not satisfied with our exchanges, you can contact the Commission Nationale de l’Informatique et des Libertés (CNIL) at the following address:

3 place de Fontenoy
TSA 80715
75334 Paris cedex 07

II-6. Response times

Centaur Clinical undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

II-7. Complaint to the competent authority

If you consider that Centaur Clinical is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by visiting the CNIL website (www.cnil.fr).

When you first log on to the Centaur Clinical website, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files known as “cookies”. Our policy on the use of cookies gives you a better understanding of the measures that we implement when you browse our website. In particular, it informs you about all the cookies present on our website, their purpose (see paragraph III-1.) and tells you how to configure them (see paragraph III-2 c – “You have various tools for configuring cookies”).

III-1. General information about cookies on the Centaur Clinical website.

Centaur Clinical, as the publisher of this website, may place a cookie on the hard drive of your terminal (computer, tablet, mobile phone, etc.) in order to ensure that your browsing experience on our website is as smooth and optimal as possible.

Cookies” are small text files of limited size that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.

The information collected through cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where Centaur Clinical has obtained your prior consent or where disclosure of such information is required by law, court order or any administrative or judicial authority empowered to deal with such matters.

To give you a clearer idea of the information that cookies identify, you will find below a table listing the different types of cookies likely to be used on the Centaur Clinical website, their name, their purpose and how long they are kept.

III-2. Configuring your cookie preferences

You may accept or refuse the use of cookies at any time.

When you first connect to the Centaur Clinical website (www.centaurclinical.com), a banner briefly presenting information on the deposit of cookies and similar technologies appears at the top or bottom of your screen. This banner warns you that by continuing your browsing on the Centaur Clinical website (www.centaurclinical.com) (by loading a new page or clicking on various elements of the site, for example), you are accepting the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, you may be required to give your consent to the placing and reading of cookies on your terminal.

a) Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate communication by electronic means. These cookies include session identifiers, authentication cookies, load balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Centaur Clinical.

b) Cookies requiring your prior consent

This requirement applies to cookies issued by third parties and described as “persistent” in that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies. This family of cookies includes audience measurement cookies, advertising cookies and social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn).

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the Centaur Clinical website (www.centaurclinical.com), in particular via a sharing application “button” depending on the social network concerned. There are four types of social network sharing cookies on the Centaur Clinical website.

c) You have a number of tools for setting cookie parameters

Most Internet browsers are configured by default to allow cookies to be deposited. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.

ATTENTION: We draw your attention to the fact that refusing to store cookies on your terminal may nevertheless alter your user experience and your access to certain services or functions of this website. Centaur Clinical declines all responsibility for the consequences of any deterioration in your browsing conditions resulting from your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.

Your browser also allows you to delete existing cookies from your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing experience, but you will lose all the benefits provided by the cookie.

d) Setting your browser parameters

Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, and for more information about cookie management tools, please consult the CNIL website (www.cnil.fr).

For more information or any additional request, please contact us at the following address contact@centaurclinical.com.

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